Customer Experience Specialist

CarMax Business Services; Warner Robins (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in Warner Robins, Georgia is hiring a Customer Specialist. In this role, you will provide exceptional service throughout the customer journey, facilitating appraisals and sales, conducting vehicle assessments, and managing inventory. Strong communication skills and the ability to build relationships are essential for success. An ideal candidate should have a High School Diploma, sales experience, and be able to thrive in a dynamic retail environment. Join a recognized team committed to transparency and customer satisfaction.

Qualifications

• Exceptional communication skills to interact with customers effectively.
• Sales and customer service experience, preferably in retail.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Guide customers through the buying and selling process.
• Conduct vehicle condition assessments.
• Manage vehicle inventory and administrative duties.

Skills

Exceptional communication skills

Ability to build and maintain strong relationships

Attention to detail

Self-confidence in product knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Warner Robins, Georgia is hiring a Customer Specialist. In this role, you will provide exceptional service throughout the customer journey, facilitating appraisals and sales, conducting vehicle assessments, and managing inventory. Strong communication skills and the ability to build relationships are essential for success. An ideal candidate should have a High School Diploma, sales experience, and be able to thrive in a dynamic retail environment. Join a recognized team committed to transparency and customer satisfaction.