Encompass Administrator

TEKsystems; Troy (MI); Hybrid; USD 72,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability (short & long-term)

HSA

Job summary

TEKsystems is seeking a qualified Systems Analyst to administer and support real estate lending systems from its Troy, MI location. Initially on-site for three months, then a hybrid schedule with two days in the office and three days remote, Monday–Friday 8am–5pm.

The role emphasizes system configuration, data integrity, regulatory compliance, and end-user coaching on Encompass and related interfaces. A 3+ year LOS background and a degree are required to succeed.

Qualifications

• 3+ years of Loan Origination Systems experience in Encompass OR similar LOS System is REQUIRED!
• Experience supporting lending teams and understanding the lending lifecycle
• Experience working in a bank/credit union or similar capacity
• MUST be able to pass a soft credit check!

Responsibilities

• Administer, configure, maintain, and support real estate lending systems to ensure reliable and efficient day-to-day operations.
• Provide technical support, system configuration, testing, troubleshooting, and user administration activities while maintaining system integrity, data accuracy, compliance, and operational effectiveness.
• Support system upgrades, releases, testing, deployment activities, and end user training by preparing documentation, executing test plans, and validating system functionality.
• Assist with gathering business needs, documenting system requirements, and supporting implementation activities.

Skills

Encompass

Lending

Mortgage servicer

Education

Bachelor's degree

Tools

VB.net

C#

FICS Mortgage Servicer

Symitar

MS Visio

MS Excel

SQL

Job description

Description

Direct Placement Position

On-site in Troy for the first 3 months. After that, 2 days in office and 3 days remote

Hours: Monday through Friday 8am to 5pm

Overview of Responsibilities: Administer, configure, maintain, and support real estate lending systems to ensure reliable and efficient day-to-day operations. Provides technical support, system configuration, testing, troubleshooting, and user administration activities while maintaining system integrity, data accuracy, compliance, and operational effectiveness. Serves as real estate lending systems subject matter expert for end users and supports system enhancements, implementations, and projects related to real estate lending systems.

• Systems Operations and Support: Monitors real estate lending system performance, workflows, and data integrity to support efficient day-to-day operations and a positive member experience. Maintains system documentation, administrative procedures, and configuration settings. Supports implementation of approved system enhancements and process improvements. Stays current on industry advances, system administration guidelines, and regulatory requirements to support operational effectiveness and system stability. Identifies system issues, operational inefficiencies, and enhancement opportunities and escalates as appropriate.
• Lending System Administration and Configuration: Administers real estate lending systems, business intelligence analytics, third party vendors, and affiliated services to an efficient, scalable, and effective lending environment that supports a modern digital mortgage experience. Administer user profiles, security permissions, business rules, workflow progression, regulatory compliance updates, document generation libraries, custom loan documents, and eFolder settings. Monitor vendor integrations and interfaces to ensure proper functionality and coordinates issue resolution with vendors, IT, and business partners. Supports system upgrades, releases, testing, deployment activities, and end user training by preparing documentation, executing test plans, and validating system functionality.
• Reporting, Administration & Process Automation: Creates, maintains, and distributes recurring and ad-hoc reports that support business needs, decision making, and operational efficiency. Monitors reporting accuracy, data integrity, system-generated outputs to ensure reliability of information. Maintains scheduled reporting processes and support automation activities within real estate lending systems. Assists business stakeholders with reporting request, data validation, and troubleshooting related reporting issues.
• Project Implementation and Compliance Support: Supports corporate projects involving real estate lending systems, system enhancements, and operational process improvements. Assists with gathering business needs, documenting system requirements, executing test plans, and supporting implementation activities. Maintains documentation related to system changes, configurations, and procedures. Supports compliance with applicable regulations, internal controls, and organizational standards by monitoring system activities, identifying potential issues, and escalating potential risks or concerns to appropriate stakeholders. Assists with user acceptance testing, issue resolution, and post-implementation support activities.

Skills

encompass, systems analyst, lending, mortgage servicer, bachelors degree

Top Skills Details

encompass,systems analyst,lending,mortgage servicer

Additional Skills & Qualifications

MUST HAVE:

• 3+ years of Loan Origination Systems experience in Encompass OR similar LOS System is REQUIRED!
• experience supporting lending teams and understanding the lending lifecycle
• experience working in a bank/credit union or similar capacity
• MUST be able to pass a soft credit check!

NICE TO HAVE:

• encompass certification
• associate's or bachelor's degree in business or computer science is preferred
• Experience using Encompass and its interfaces, VB.net, C#, FICS Mortgage Servicer, Symitar, MS Visio, MS Excel, or SQL preferred.
• Strong knowledge of Encompass functionality and ability to coach end-users on how to utilize it effectively. Experience in configuration of all areas of Encompass settings including personas, user groups, eFolder, loan templates, reports, input form builder and all types of business rules. Strong understanding of loan lifecycle.

Experience Level

Intermediate Level

Job Type & Location

This is a Permanent position based out of Troy, MI.

Pay and Benefits

The pay range for this position is $72000.00 - $90000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

See benefit package Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Troy,MI.

Application Deadline

This position is anticipated to close on Sep 18, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.