EMT EMS Dispatch Coordinator (Per Diem)

Northwell; Syosset (NY); On-site; USD 70,000 - 117,000; Full time

Job summary

Northwell Health in Syosset, NY is seeking an Emergency Medical Technician Communications Coordinator on a per diem basis. The role handles requests for emergency medical service, uses MPDS/ProQA, dispatches calls, and coordinates with resources according to guidelines.

Requirements include a NYS EMT certification, AHA CPR, a high school diploma, and 1–3 years of technical experience. You will work on routine tasks guided by policies and must maintain accurate records and coordinate transports

Qualifications

• High School Diploma or equivalent.
• 1–3 years of technical experience.
• Valid New York State EMT certification required.
• AHA Healthcare Provider CPR certification required.

Responsibilities

• Answer requests for emergency medical service and enter them into the system using MPDS/ProQA for proper prioritization and pre-arrival instructions.
• Dispatch calls and coordinate with resources per guidelines.
• Maintain accurate ambulance records and coordinate transports as needed.
• Exercise independent judgment on basic or moderately complex issues.
• Follow dispatch orders and escalate questions to senior staff when needed.

Skills

MPDS / ProQA familiarity

Education

New York State EMT certification

AHA Healthcare Provider CPR certification

High School Diploma or equivalent

Job description

Northwell Health in Syosset, NY is seeking an Emergency Medical Technician Communications Coordinator on a per diem basis. The role handles requests for emergency medical service, uses MPDS/ProQA, dispatches calls, and coordinates with resources according to guidelines.

Requirements include a NYS EMT certification, AHA CPR, a high school diploma, and 1–3 years of technical experience. You will work on routine tasks guided by policies and must maintain accurate records and coordinate transports