Emergency Medical Services Communications Coordinator (Per Diem)

Northwell Health; Syosset (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Job summary

Northwell in Syosset, NY is hiring an Emergency Medical Dispatcher to handle requests for EMS, enter data into the system, and dispatch appropriate resources according to MPDS/ProQA guidelines.

Responsibilities include prioritizing calls, maintaining records for ambulances, and coordinating transports with adherence to policies and procedures. Must have NY EMT certification and CPR certification.

Qualifications

• High School Diploma or equivalent.
• 1-3 Years Of Technical Experience, Required.
• Valid New York State Department of Health Emergency Medical Technician certification, required.
• AHA Healthcare Provider CPR certification, required.

Responsibilities

• Answer requests for emergency medical service utilizing MPDS/ProQA for proper prioritization and pre-arrival instructions; adheres to guidelines.
• Works on mostly routine and transactional assignments, guided by policies, procedures, guidelines and precedent.
• Exercises independent judgment on basic or moderately complex issues regarding job and related tasks.
• Responds to and coordinates with posted units following the Deployment Monitor expediently.
• Follows dispatch orders adhering to approved policies and procedures.
• Maintains accurate records for ambulances.
• Elevates questions to more senior team members for direction on new assignments.
• Handles and coordinates scheduled transports in a timely manner.
• Clarifies policies or procedures, and any other matters that may occur, as appropriate.
• Participates in all required safety and back-up drills.
• Performs related duties as required; all responsibilities are essential functions under ADA.

Skills

Emergency dispatch experience

MPDS/ProQA knowledge

Communication skills

Education

New York EMT certification

High School Diploma or equivalent

AHA CPR certification

Job description

Job Description

Answers requests for emergency medical service and enters them into the system using the appropriate protocol system. Dispatches calls and coordinates with the appropriate resources as dictated by guidelines.

185708

Job Description

Answers requests for emergency medical service and enters them into the system using the appropriate protocol system. Dispatches calls and coordinates with the appropriate resources as dictated by guidelines.

Job Responsibility

• Answer requests for emergency medical service utilizing provided Medical Priority Dispatch System (MPDS) cards / ProQA for proper prioritization and pre-arrival instructions; adheres to guidelines.
• Works on mostly routine and transactional assignments, guided by policies, procedures, guidelines and precedent.
• Exercises independent judgment on basic or moderately complex issues regarding job and related tasks.
• Responds to and coordinates with posted units following the Deployment Monitor in an expedient manner.
• Follows dispatch orders adhering to approved policies and procedures.
• Maintains accurate records for ambulances.
• Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments.
• Handles and coordinates scheduled transports in a timely manner.
• Clarifies policies or procedures, and any other matters that may occur, as appropriate.
• Participates in all required safety and back-up drills.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 Years Of Technical Experience, Required.
• Valid New York State Department of Health Emergency Medical Technician certification, required.
• AHA Healthcare Provider CPR certification, required.

• Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).