EMS Dispatch & Communications Coordinator

Northwell; Syosset (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Job summary

Northwell in Syosset, NY is hiring an Emergency Medical Dispatcher to handle requests for EMS, enter data into the system, and dispatch appropriate resources according to MPDS/ProQA guidelines.

Responsibilities include prioritizing calls, maintaining records for ambulances, and coordinating transports with adherence to policies and procedures. Must have NY EMT certification and CPR certification.

Qualifications

• High School Diploma or equivalent.
• 1-3 Years Of Technical Experience, Required.
• Valid New York State Department of Health Emergency Medical Technician certification, required.
• AHA Healthcare Provider CPR certification, required.

Responsibilities

• Answer requests for emergency medical service utilizing MPDS/ProQA for proper prioritization and pre-arrival instructions; adheres to guidelines.
• Works on mostly routine and transactional assignments, guided by policies, procedures, guidelines and precedent.
• Exercises independent judgment on basic or moderately complex issues regarding job and related tasks.
• Responds to and coordinates with posted units following the Deployment Monitor expediently.
• Follows dispatch orders adhering to approved policies and procedures.
• Maintains accurate records for ambulances.
• Elevates questions to more senior team members for direction on new assignments.
• Handles and coordinates scheduled transports in a timely manner.
• Clarifies policies or procedures, and any other matters that may occur, as appropriate.
• Participates in all required safety and back-up drills.
• Performs related duties as required; all responsibilities are essential functions under ADA.

Skills

Emergency dispatch experience

MPDS/ProQA knowledge

Communication skills

Education

New York EMT certification

High School Diploma or equivalent

AHA CPR certification

Job description

Northwell in Syosset, NY is hiring an Emergency Medical Dispatcher to handle requests for EMS, enter data into the system, and dispatch appropriate resources according to MPDS/ProQA guidelines.

Responsibilities include prioritizing calls, maintaining records for ambulances, and coordinating transports with adherence to policies and procedures. Must have NY EMT certification and CPR certification.