Emergency Medical Dispatcher - 24/7 Critical Dispatch

Emergency Telecommunicator Services; Manhasset (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Manhasset, NY seeks Emergency Medical Dispatchers to support urgent medical calls, gather patient information, and coordinate response priorities. The role involves following approved dispatch protocols and providing protocol-based instructions when appropriate.

Candidates typically hold a high school diploma and may need EMD certification and CPR training; EMT/paramedic credentials are not always required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Manhasset, NY seeks Emergency Medical Dispatchers to support urgent medical calls, gather patient information, and coordinate response priorities. The role involves following approved dispatch protocols and providing protocol-based instructions when appropriate.

Candidates typically hold a high school diploma and may need EMD certification and CPR training; EMT/paramedic credentials are not always required.