Emergency Medical Technician Communications Coordinator (Per Diem)

Northwell Career Site; Syosset (NY); On-site; USD 70,000 - 117,000; Full time

Job summary

Northwell Health in Syosset, NY is seeking an Emergency Medical Technician Communications Coordinator on a per diem basis. The role handles requests for emergency medical service, uses MPDS/ProQA, dispatches calls, and coordinates with resources according to guidelines.

Requirements include a NYS EMT certification, AHA CPR, a high school diploma, and 1–3 years of technical experience. You will work on routine tasks guided by policies and must maintain accurate records and coordinate transports

Qualifications

• High School Diploma or equivalent.
• 1–3 years of technical experience.
• Valid New York State EMT certification required.
• AHA Healthcare Provider CPR certification required.

Responsibilities

• Answer requests for emergency medical service and enter them into the system using MPDS/ProQA for proper prioritization and pre-arrival instructions.
• Dispatch calls and coordinate with resources per guidelines.
• Maintain accurate ambulance records and coordinate transports as needed.
• Exercise independent judgment on basic or moderately complex issues.
• Follow dispatch orders and escalate questions to senior staff when needed.

Skills

MPDS / ProQA familiarity

Education

New York State EMT certification

AHA Healthcare Provider CPR certification

High School Diploma or equivalent

Job description

Emergency Medical Technician Communications Coordinator (Per Diem)

Job Info

• Job Identification 134420
• Job Category Emergency Medical Services Support
• Posting Date 10/29/2026, 02:00 PM
• Locations 15 Burke Lane, Syosset, NY, 11791, US
• Minimum Salary/Range* 70,470.0000
• Maximum Salary/Range* 116,870.0000
• Shift Variable
• Shift Begin Time 12:00 AM
• Shift End Time 12:00 AM

Job Description

Answers requests for emergency medical service and enters them into the system using the appropriate protocol system. Dispatches calls and coordinates with the appropriate resources as dictated by guidelines.

Job Responsibility

• Answer requests for emergency medical service utilizing provided Medical Priority Dispatch System (MPDS) cards / ProQA for proper prioritization and pre-arrival instructions; adheres to guidelines.
• Works on mostly routine and transactional assignments, guided by policies, procedures, guidelines and precedent.
• Exercises independent judgment on basic or moderately complex issues regarding job and related tasks.
• Responds to and coordinates with posted units following the Deployment Monitor in an expedient manner.
• Follows dispatch orders adhering to approved policies and procedures.
• Maintains accurate records for ambulances.
• Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments.
• Handles and coordinates scheduled transports in a timely manner.
• Clarifies policies or procedures, and any other matters that may occur, as appropriate.
• Participates in all required safety and back‑up drills.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of technical experience, required.
• Valid New York State Department of Health Emergency Medical Technician certification, required.
• AHA Healthcare Provider CPR certification, required.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

Northwell Health reserves the right to amend all terms of employment.