EMS Transfer Center Dispatcher: Fast-Paced Care Delivery

Global Medical Response; California; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Global Medical Response is hiring a Dispatcher to respond to emergency and non-emergency calls, assign routes and coordinate ambulance transportation. You will use EMS protocols, document thoroughly and ensure accurate data entry and reporting.

Strong English communication and multitasking are essential for success. The role requires a high school diploma, EMS/dispatch experience or medical training, and a focus on safety, efficiency, and adherence to policy.

Qualifications

• High school diploma or equivalent.
• 1 year EMS/dispatch experience or minimal medical/telecom training.
• Excellent written and spoken English.
• Clear radio and telephone communication.
• Accurate data entry and reporting.
• Fast and accurate typing.
• Ability to multitask and use basic computer applications.
• Experience in healthcare preferred.

Responsibilities

• Respond to emergency and non-emergency calls for ambulance and transportation services.
• Allocate EMS resources using approved protocols.
• Maintain complete and accurate paperwork prior to shift end.
• Enter shift data and State Run Report data accurately.
• Generate applicable reports and verify accuracy.
• Locate incident scenes and determine safest routes.
• Relay instructions from supervisors and emergency information.
• Maintain knowledge of company policies and procedures.
• Operate equipment such as 911 devices, computers, printers and phones.

Skills

Reading English

Writing English

Clear radio communication

Data entry

Typing skills

Computer basics

Multitasking

Education

High school diploma or equivalent

Job description

Global Medical Response is hiring a Dispatcher to respond to emergency and non-emergency calls, assign routes and coordinate ambulance transportation. You will use EMS protocols, document thoroughly and ensure accurate data entry and reporting.

Strong English communication and multitasking are essential for success. The role requires a high school diploma, EMS/dispatch experience or medical training, and a focus on safety, efficiency, and adherence to policy.