Night EMS Dispatcher - Flexible Shifts & Great Benefits

MMT Ambulance; Omaha (NE); On-site; USD 42,000 - 55,000; Full time

Job summary

MMT Ambulance is seeking a Dispatcher to coordinate communication between field staff and medical facilities for ambulance transports. The role requires timely handling of transport requests, accurate data entry, and effective dispatching across a high-stress environment.

The ideal candidate will have a high school diploma, strong English communication, and experience in dispatch or medical settings, with knowledge of medical terminology and proficiency in electronic communication.

Qualifications

• Minimum of a high school diploma or equivalent.
• Prior Dispatch or medical experience preferred.
• Knowledge of medical terminology.
• Proficiency in spelling and writing English.
• Strong communication skills and ability to work in a team environment.
• Ability to deal with high stress situations.
• Customer service experience.
• Working knowledge and proficiency of electronic communication.

Responsibilities

• Coordinate communication between field staff and facilities to ensure timely responses to service requests for ambulance transports.
• Ensure transport requests are picked up in a timely manner and crews are accounted for at all times.
• Notify callers of any delays in transports.
• Input and record information accurately into the system.
• Efficiently dispatch transport requests and relay information to field crews.
• Operate computers, software, and a multi-line phone system.
• Manage high-stress situations with composure.

Skills

Strong communication skills

Team player

Customer service experience

Proficiency in English

Knowledge of medical terminology

Education

High school diploma

Tools

Multi-line phone system

Electronic communication

Job description

MMT Ambulance is seeking a Dispatcher to coordinate communication between field staff and medical facilities for ambulance transports. The role requires timely handling of transport requests, accurate data entry, and effective dispatching across a high-stress environment.

The ideal candidate will have a high school diploma, strong English communication, and experience in dispatch or medical settings, with knowledge of medical terminology and proficiency in electronic communication.