Emergency Medical Dispatcher: Fast-Paced 24/7 EMS Role

Emergency Telecommunicator Services; Revillo (SD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate response units. You will follow approved dispatch protocols and provide instructions to assist responders while documenting every step of the call process.

Responsibilities include prioritizing incidents, relaying critical information, and supporting quality-review activities.

Qualifications

• High school diploma or GED required or equivalent.
• Emergency Medical Dispatcher certification may be required depending on vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition and determine response priority.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Data entry

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

CPR Certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate response units. You will follow approved dispatch protocols and provide instructions to assist responders while documenting every step of the call process.

Responsibilities include prioritizing incidents, relaying critical information, and supporting quality-review activities.