Emergency Medical Dispatcher - 24/7 Critical Communications

County Emergency Communications; Montgomery Creek (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Montgomery Creek, CA seeks Emergency Medical Dispatchers to join our urgent-response team. You will receive medical calls, confirm locations, assess symptoms, and determine response priorities using approved protocols.

This role requires a high school diploma, CPR certification, and EMS dispatcher certification. EMT or paramedic credentials are not universally required; overtime and night/weekend shifts may apply, with ongoing training available.

Qualifications

• High school diploma or equivalent required.
• Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using authorized dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication

Active listening

Call handling

Education

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Montgomery Creek, CA seeks Emergency Medical Dispatchers to join our urgent-response team. You will receive medical calls, confirm locations, assess symptoms, and determine response priorities using approved protocols.

This role requires a high school diploma, CPR certification, and EMS dispatcher certification. EMT or paramedic credentials are not universally required; overtime and night/weekend shifts may apply, with ongoing training available.