EMS Emergency Dispatcher — 24/7 Critical Response Center

911 Emergency Communications; Stuart Township (IA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Stuart, IA, seeks Emergency Medical Dispatchers to support urgent medical assistance. Dispatchers gather patient data, establish priorities, and coordinate EMS resources according to approved protocols.

Positions may involve overnight shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with CPR certification and various certifications potentially needed depending on the vacancy.

Qualifications

• High school diploma or GED required.
• CPR certification may be required or recommended.
• EMT or paramedic credentials are not universal requirements; verify in vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

911 Emergency Communications in Stuart, IA, seeks Emergency Medical Dispatchers to support urgent medical assistance. Dispatchers gather patient data, establish priorities, and coordinate EMS resources according to approved protocols.

Positions may involve overnight shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with CPR certification and various certifications potentially needed depending on the vacancy.