EMS Dispatch Specialist — 24/7 Critical Care Communications

911 Emergency Communications; Le Claire (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

911 Emergency Communications in Le Claire, IA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather details, and determine response priorities according to protocols.

Responsibilities include confirming locations, providing instruction, coordinating ambulance resources, and documenting calls. Candidates may have sponsored training; CPR and EMT/paramedic credentials may be required or suggested depending on vacancy.

Qualifications

• Must have high school diploma or equivalent.
• CPR certification may be required.
• EMD certification or equivalent may be preferred depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Data entry

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

911 Emergency Communications in Le Claire, IA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather details, and determine response priorities according to protocols.

Responsibilities include confirming locations, providing instruction, coordinating ambulance resources, and documenting calls. Candidates may have sponsored training; CPR and EMT/paramedic credentials may be required or suggested depending on vacancy.