Emergency Medical Dispatcher — 24/7 Critical Communications

911 Emergency Communications; Harris (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

911 Emergency Communications in Harris, IA is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, gather incident details, and coordinate ambulance resources according to approved protocols.

Applicants typically need a high school diploma; CPR certification may be required, and EMT/paramedic credentials are not universally required. Overnight shifts, weekends, and overtime may be involved.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Harris, IA is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, gather incident details, and coordinate ambulance resources according to approved protocols.

Applicants typically need a high school diploma; CPR certification may be required, and EMT/paramedic credentials are not universally required. Overnight shifts, weekends, and overtime may be involved.