Emergency Medical Dispatcher - 24/7 Critical Dispatch

County Emergency Communications; Sully (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Education support

Certification support

Shift premiums

Job summary

County Emergency Communications in Sully, IA seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, prioritize responses, and coordinate ambulance resources using approved protocols. This role may require overnight shifts, weekends, holidays, and overtime.

A high school diploma or equivalent is typically required; CPR certification is common, EMT not always required, and training may be sponsored.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Sponsored training or credentialing may be available.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

Communication

Data entry

Teamwork

Education

High school diploma

Tools

EMD system

Job description

County Emergency Communications in Sully, IA seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, prioritize responses, and coordinate ambulance resources using approved protocols. This role may require overnight shifts, weekends, holidays, and overtime.

A high school diploma or equivalent is typically required; CPR certification is common, EMT not always required, and training may be sponsored.