EMS Emergency Dispatcher — 24/7 Critical Communications

911 Emergency Communications; Illinois; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Calhoun, IL seeks an Emergency Medical Dispatcher to coordinate urgent medical responses. You will receive calls, verify location and priorities, and relay critical information to responders, working within established dispatch protocols.

Typical duties include confirming patient details, assigning response resources, and providing protocol-based instructions while maintaining compliance with certifications and oversight requirements.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; consult vacancy for exact requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Calhoun, IL seeks an Emergency Medical Dispatcher to coordinate urgent medical responses. You will receive calls, verify location and priorities, and relay critical information to responders, working within established dispatch protocols.

Typical duties include confirming patient details, assigning response resources, and providing protocol-based instructions while maintaining compliance with certifications and oversight requirements.