EMS Emergency Dispatcher — 24/7 Critical Call Coordination

Emergency Telecommunicator Services; Arcola (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Job summary

Emergency Telecommunicator Services in Arcola, MO seeks an Emergency Medical Dispatcher to handle urgent medical requests, gather patient data, and coordinate response priorities. You will operate under agency-approved protocols to ensure rapid and accurate dispatch of resources.

Responsibilities include confirming locations, asking patient-condition questions, and providing instructed guidance while maintaining compliance with oversight requirements and confidentiality.

Qualifications

• A high school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Arcola, MO seeks an Emergency Medical Dispatcher to handle urgent medical requests, gather patient data, and coordinate response priorities. You will operate under agency-approved protocols to ensure rapid and accurate dispatch of resources.

Responsibilities include confirming locations, asking patient-condition questions, and providing instructed guidance while maintaining compliance with oversight requirements and confidentiality.