EMS Dispatcher: Save Lives, Coordinate Urgent Care

Emergency Telecommunicator Services; California (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education support

Job summary

Emergency Medical Dispatcher opportunities in California are described, with duties that include handling urgent medical calls, confirming locations, and coordinating ambulance resources under approved protocols.

Roles emphasize protocol-based instruction, data entry, and collaboration with responding personnel. Applicants typically hold a high school diploma and may need CPR certification or sponsored training depending on the agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Job description

Emergency Medical Dispatcher opportunities in California are described, with duties that include handling urgent medical calls, confirming locations, and coordinating ambulance resources under approved protocols.

Roles emphasize protocol-based instruction, data entry, and collaboration with responding personnel. Applicants typically hold a high school diploma and may need CPR certification or sponsored training depending on the agency.