EMS Dispatcher: Critical, Life-Saving Communication

Emergency Telecommunicator Services; Sacramento (CA); On-site; USD 50,000 - 72,000; Full time

Job summary

Emergency Telecommunicator Services in Sacramento seeks dedicated Emergency Medical Dispatcher to support urgent medical responses. You will gather patient data, verify locations, and coordinate ambulance resources according to approved protocols.

Responsibilities include handling calls with emergencies, following dispatch priorities, and maintaining accurate documentation while meeting training and certification requirements.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

Emergency Telecommunicator Services in Sacramento seeks dedicated Emergency Medical Dispatcher to support urgent medical responses. You will gather patient data, verify locations, and coordinate ambulance resources according to approved protocols.

Responsibilities include handling calls with emergencies, following dispatch priorities, and maintaining accurate documentation while meeting training and certification requirements.