EMS Dispatcher - Life-Saving, 24/7 Communications

County Emergency Communications; Maryland; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in the United States is seeking Emergency Medical Dispatchers to support urgent medical assistance. Responsibilities include confirming locations, gathering patient data, and coordinating ambulance resources according to approved protocols.

Applicants should have a high school diploma, EM Dispatcher certification, CPR certification, and may need EMT/paramedic credentials depending on the vacancy. Overtime and various shifts are possible.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification before appointment may be required by some agencies.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

CPR certification

Job description

County Emergency Communications in the United States is seeking Emergency Medical Dispatchers to support urgent medical assistance. Responsibilities include confirming locations, gathering patient data, and coordinating ambulance resources according to approved protocols.

Applicants should have a high school diploma, EM Dispatcher certification, CPR certification, and may need EMT/paramedic credentials depending on the vacancy. Overtime and various shifts are possible.