EMS Dispatcher: Rapid Response & Critical Care Coordination

County Emergency Communications; Glen Alpine (NC); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

County Emergency Communications is seeking Emergency Medical Dispatchers for the Glen Alpine, NC area. The role involves handling urgent medical calls, confirming locations and details, and guiding responders under established protocols.

Dispatchers may work overnight shifts or weekends, with opportunities for professional certification and ongoing training. A strong emphasis on accuracy, communication, and rapid decision-making is essential in this critical public-safety function.

Formación

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Communication

Medical terminology

Multitasking

Stress resilience

Educación

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Descripción del empleo

County Emergency Communications is seeking Emergency Medical Dispatchers for the Glen Alpine, NC area. The role involves handling urgent medical calls, confirming locations and details, and guiding responders under established protocols.

Dispatchers may work overnight shifts or weekends, with opportunities for professional certification and ongoing training. A strong emphasis on accuracy, communication, and rapid decision-making is essential in this critical public-safety function.