EMS Dispatcher - 24/7 Critical Communications

County Emergency Communications; Walnut Cove (NC); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Walnut Cove, NC seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, and coordinate emergency resources from a console. Duties include confirming locations, triage, and providing protocol-based instructions per established dispatch protocols.

Requires a high school diploma and EMD certification; CPR certification may be needed. Opportunities may involve overnight or rotating schedules with overtime, depending on agency needs

Qualifications

• High school diploma or recognized equivalent required; sponsorship possible for training.
• Emergency Medical Dispatcher (EMD) certification and CPR certification may be required depending on vacancy.
• Additional certifications may be required per vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

EMD certification

CPR certification

Job description

County Emergency Communications in Walnut Cove, NC seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, and coordinate emergency resources from a console. Duties include confirming locations, triage, and providing protocol-based instructions per established dispatch protocols.

Requires a high school diploma and EMD certification; CPR certification may be needed. Opportunities may involve overnight or rotating schedules with overtime, depending on agency needs