Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Hamilton (NC); Sur place; USD 35 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Résumé du poste

County Emergency Communications in Hamilton, NC seeks Emergency Medical Dispatchers to handle urgent medical calls, gather scene details, and prioritize responses using agency-approved protocols. This role focuses on accurate information collection, proper prioritization, and coordination of responses to ensure rapid EMS deployment.

Positions may require CPR certification, funded training, and completion of background checks; overtime and varied shifts including nights and weekends are common.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

Call handling

Emergency dispatch

Communication

Formation

High school diploma

Description du poste

County Emergency Communications in Hamilton, NC seeks Emergency Medical Dispatchers to handle urgent medical calls, gather scene details, and prioritize responses using agency-approved protocols. This role focuses on accurate information collection, proper prioritization, and coordination of responses to ensure rapid EMS deployment.

Positions may require CPR certification, funded training, and completion of background checks; overtime and varied shifts including nights and weekends are common.