EMS Dispatcher: Life-Saving Emergency Communications

911 Emergency Communications; Northbrook (IL); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Résumé du poste

911 Emergency Communications in Techny, IL seeks Emergency Medical Dispatchers to support urgent medical calls by gathering patient information, confirming locations, and coordinating EMS responses. The role involves following approved protocols and providing instructions while ensuring accurate data and scene safety.

Employees may work overnight, weekends, or holidays, with overtime as needed. Pay details vary by agency and vacancy; certification requirements may apply per posting.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Description du poste

911 Emergency Communications in Techny, IL seeks Emergency Medical Dispatchers to support urgent medical calls by gathering patient information, confirming locations, and coordinating EMS responses. The role involves following approved protocols and providing instructions while ensuring accurate data and scene safety.

Employees may work overnight, weekends, or holidays, with overtime as needed. Pay details vary by agency and vacancy; certification requirements may apply per posting.