EMS Dispatcher: Life-Saving 911 Communications

911 Emergency Communications; Markham (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

911 Emergency Communications in Markham, IL seeks Emergency Medical Dispatchers to support urgent medical calls. Using an agency-approved system, you gather patient and incident information, establish response priorities, and coordinate emergency resources.

Some postings note required certifications such as Emergency Medical Dispatcher; CPR may be required. The role may involve overnight or weekend shifts and overtime as needed.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Markham, IL seeks Emergency Medical Dispatchers to support urgent medical calls. Using an agency-approved system, you gather patient and incident information, establish response priorities, and coordinate emergency resources.

Some postings note required certifications such as Emergency Medical Dispatcher; CPR may be required. The role may involve overnight or weekend shifts and overtime as needed.