Critical EMS Dispatcher — 24/7 Life-Saving Role

911 Emergency Communications; Ewing (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers in Ewing, IL. The role involves receiving calls related to illness and injuries, confirming locations and details, and determining response priorities using approved protocols.

Responsibilities include dispatching resources, providing protocol-based instructions, and maintaining documentation for quality reviews. Overnight, weekend, and holiday shifts may be required, with overtime as needed.

Qualifications

• High school diploma or equivalent commonly required
• CPR certification may be required
• EMT or paramedic credentials not universal requirements

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through the medical dispatch system
• Dispatch or coordinate ambulance resources when needed
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers in Ewing, IL. The role involves receiving calls related to illness and injuries, confirming locations and details, and determining response priorities using approved protocols.

Responsibilities include dispatching resources, providing protocol-based instructions, and maintaining documentation for quality reviews. Overnight, weekend, and holiday shifts may be required, with overtime as needed.