EMS Dispatcher: Rapid Life-Saving Coordination

911 Emergency Communications; Olney (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Olney, IL is seeking Emergency Medical Dispatchers to handle high-stress calls and coordinate EMS resources. You will gather incident details, prioritize responses, and provide protocol-based guidance until responders arrive.

This role may require overnight shifts, weekends, holidays, or rotating schedules, with opportunities for training and career advancement in medical dispatch.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; EMT/paramedic credentials not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Data entry

Communication

EMS protocols

Education

High school diploma

Tools

CPR certification

Job description

911 Emergency Communications in Olney, IL is seeking Emergency Medical Dispatchers to handle high-stress calls and coordinate EMS resources. You will gather incident details, prioritize responses, and provide protocol-based guidance until responders arrive.

This role may require overnight shifts, weekends, holidays, or rotating schedules, with opportunities for training and career advancement in medical dispatch.