EMS Dispatcher — Life-Saving Emergency Calls & Dispatch

County Emergency Communications; Reedley (CA); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Reedley is seeking Emergency Medical Dispatchers to handle urgent calls and coordinate EMS responses. You will gather essential patient and incident details, determine response priorities, and follow approved medical dispatch protocols for timely guidance.

Role requires high school diploma or equivalent, CPR/EMD credentials per vacancy, and the ability to work rotating shifts.

Qualifications

• High school diploma or equivalent required; EMD certification preferred.
• CPR certification may be required.
• EMD credentials may be required before appointment; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient info and hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Clear communication

Calm under pressure

Multitasking

Active listening

Education

High School Diploma or equivalent

EMD Certification (Emergency Medical Dispatcher)

Tools

Authorized medical dispatch system

Job description

County Emergency Communications in Reedley is seeking Emergency Medical Dispatchers to handle urgent calls and coordinate EMS responses. You will gather essential patient and incident details, determine response priorities, and follow approved medical dispatch protocols for timely guidance.

Role requires high school diploma or equivalent, CPR/EMD credentials per vacancy, and the ability to work rotating shifts.