Emergency Medical Dispatcher: Life-Saving Call Center Hero

Emergency Telecommunicator Services; Redcrest (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education/Certification support

Job summary

Emergency Telecommunicator Services in Redcrest, CA, seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance responses. The role emphasizes strict adherence to medical dispatch protocols and oversight, with potential overnight or rotating shifts depending on the agency and appointment terms.

Applicants may need a high school diploma and CPR certification; EMT/paramedic credentials are not universally required but could be preferred or

Qualifications

• High school diploma or recognized equivalent required.
• EMD certification may be required or sponsored training may be offered.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and determine response priority.
• Dispatch or coordinate ambulance resources when assigned, following protocols.
• Relay information and scene hazards to responding personnel and document call processing.

Job description

Emergency Telecommunicator Services in Redcrest, CA, seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance responses. The role emphasizes strict adherence to medical dispatch protocols and oversight, with potential overnight or rotating shifts depending on the agency and appointment terms.

Applicants may need a high school diploma and CPR certification; EMT/paramedic credentials are not universally required but could be preferred or