EMS Dispatcher: Life-Saving Calls & Protocols

County Emergency Communications; Reno (NV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Reno, NV seeks Emergency Medical Dispatchers to support urgent medical calls. You will gather patient data, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include providing protocol-based instructions and relaying information to responders. A high school diploma or equivalent is required; Emergency Medical Dispatcher certification and CPR may be required, with EMT/paramedic credentials not universal.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification preferred or required by the vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Relay information and ensure protocol-based instructions are followed.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Reno, NV seeks Emergency Medical Dispatchers to support urgent medical calls. You will gather patient data, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include providing protocol-based instructions and relaying information to responders. A high school diploma or equivalent is required; Emergency Medical Dispatcher certification and CPR may be required, with EMT/paramedic credentials not universal.