EMS Dispatcher: Life-Saving Coordination & 24/7 Support

County Emergency Communications; Lincoln (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

County Emergency Communications in Lincoln, MI is seeking Emergency Medical Dispatchers to support urgent medical calls by gathering patient data, establishing response priorities, and coordinating resources using agency protocols.

The position may require overnight shifts, weekends, holidays, rotating schedules, and overtime. Training or certification requirements vary by vacancy; CPR and additional coursework may be needed to qualify.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Lincoln, MI is seeking Emergency Medical Dispatchers to support urgent medical calls by gathering patient data, establishing response priorities, and coordinating resources using agency protocols.

The position may require overnight shifts, weekends, holidays, rotating schedules, and overtime. Training or certification requirements vary by vacancy; CPR and additional coursework may be needed to qualify.