Emergency Medical Dispatcher - 24/7 Critical Call Center

Emergency Telecommunicator Services; Markham (TX); Sur place; USD 36 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Résumé du poste

Emergency Telecommunicator Services in Markham, TX seeks Emergency Medical Dispatchers to handle urgent calls, gather patient and incident details, and coordinate EMS resources following approved protocols. The role includes potential overnight shifts and overtime as required by the agency.

Requirements commonly include a high school diploma, CPR certification, and agency-specific training; EMT or paramedic credentials are not universal requirements and depend on the vacancy.

Qualifications

• A high school diploma or equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Formation

High school diploma or equivalent

Outils

CPR Certification

Description du poste

Emergency Telecommunicator Services in Markham, TX seeks Emergency Medical Dispatchers to handle urgent calls, gather patient and incident details, and coordinate EMS resources following approved protocols. The role includes potential overnight shifts and overtime as required by the agency.

Requirements commonly include a high school diploma, CPR certification, and agency-specific training; EMT or paramedic credentials are not universal requirements and depend on the vacancy.