EMS Dispatcher – 24/7 Critical Response & Dispatch

911 Emergency Communications; Markham (VA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Markham, VA, is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves handling calls, confirming locations, and coordinating ambulance resources per established protocols.

Responsibilities include gathering patient details, prioritizing responses, and providing instructions until responders arrive, with potential night or rotating shifts depending on assignment.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Markham, VA, is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves handling calls, confirming locations, and coordinating ambulance resources per established protocols.

Responsibilities include gathering patient details, prioritizing responses, and providing instructions until responders arrive, with potential night or rotating shifts depending on assignment.