EMS Dispatcher: Critical Medical Response & Protocols

County Emergency Communications; Marlinton (WV); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Marlinton, WV seeks an Emergency Medical Dispatcher to handle urgent medical calls. You will receive calls, confirm location, ask questions, determine response priority, and dispatch ambulance resources when assigned.

This role involves using approved protocols, documenting call processing, and coordinating with responders. Training and certification requirements vary; CPR may be required; EMT credentials are not universal.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Marlinton, WV seeks an Emergency Medical Dispatcher to handle urgent medical calls. You will receive calls, confirm location, ask questions, determine response priority, and dispatch ambulance resources when assigned.

This role involves using approved protocols, documenting call processing, and coordinating with responders. Training and certification requirements vary; CPR may be required; EMT credentials are not universal.