Emergency Medical Dispatcher: 24/7 Life-Saving Communications

Emergency Telecommunicator Services; Ronceverte (WV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance benefits

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Ronceverte, WV to handle urgent medical calls, confirm locations, and coordinate ambulance resources. You will follow approved protocols and provide essential instructions to responders while maintaining sensitive patient information.

Preferred candidates hold CPR certification and EMS dispatcher credentials; a high school diploma is required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Decision making

Multitasking

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Tools

EMS dispatch software

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Ronceverte, WV to handle urgent medical calls, confirm locations, and coordinate ambulance resources. You will follow approved protocols and provide essential instructions to responders while maintaining sensitive patient information.

Preferred candidates hold CPR certification and EMS dispatcher credentials; a high school diploma is required.