Critical EMS Dispatcher: Urgent Call Center & Protocols

County Emergency Communications; Rippon (WV); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Résumé du poste

County Emergency Communications in Rippon, WV is seeking Emergency Medical Dispatchers to join our urgent response team. You will gather patient and incident information, establish priorities, and coordinate EMS resources using approved dispatch protocols.

Responsibilities include providing protocol-based instructions when required, confirming locations and contact details, and documenting calls for quality review.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification may be required before appointment.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Connaissances

Active listening

Communication

Calm under pressure

Formation

High school diploma

Description du poste

County Emergency Communications in Rippon, WV is seeking Emergency Medical Dispatchers to join our urgent response team. You will gather patient and incident information, establish priorities, and coordinate EMS resources using approved dispatch protocols.

Responsibilities include providing protocol-based instructions when required, confirming locations and contact details, and documenting calls for quality review.