EMS Dispatcher — Critical 911 Communications & Training

911 Emergency Communications; Earleton (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Medical Dispatcher opportunities in Earleton, FL are available with the employing EMS provider or communications agency. Dispatchers gather patient and incident information, establish priorities, and support resource coordination for urgent medical responses.

Depending on training and assignment, on-call instructions may be provided before responders arrive, following medical dispatch protocols and oversight requirements.

Qualifications

• High school diploma or equivalent required; EMT/paramedic not universal.
• CPR certification may be required; consult vacancy for exact qualifications.
• Certification as Emergency Medical Dispatcher preferred or required by agency.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Active listening

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

Emergency dispatch system

Job description

Emergency Medical Dispatcher opportunities in Earleton, FL are available with the employing EMS provider or communications agency. Dispatchers gather patient and incident information, establish priorities, and support resource coordination for urgent medical responses.

Depending on training and assignment, on-call instructions may be provided before responders arrive, following medical dispatch protocols and oversight requirements.