EMS Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; Terra Ceia (FL); Sur place; USD 36 000 - 58 000; Plein temps

Résumé du poste

911 Emergency Communications in Terra Ceia, FL is seeking Emergency Medical Dispatchers. You will receive calls for medical emergencies, verify locations, and determine response priorities per approved protocols.

Responsibilities include coordinating ambulance resources, providing protocol-based instructions, and documenting calls. Some roles require EMS certifications; overtime and shift variations are possible.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification may be required before appointment.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Clear communication

Active listening

Multitasking

Formation

High school diploma or equivalent

EMD certification (preferred)

Description du poste

911 Emergency Communications in Terra Ceia, FL is seeking Emergency Medical Dispatchers. You will receive calls for medical emergencies, verify locations, and determine response priorities per approved protocols.

Responsibilities include coordinating ambulance resources, providing protocol-based instructions, and documenting calls. Some roles require EMS certifications; overtime and shift variations are possible.