Emergency Medical Dispatcher — 24/7 Critical-Response Operator

County Emergency Communications; Freeport (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Freeport, FL seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident data, establish priorities, and coordinate EMS resources per approved protocols.

Responsibilities include receiving illness/injury calls, confirming locations and access, asking standardized questions, and guiding responders with protocol-based instructions while documenting actions and participating in quality reviews.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Freeport, FL seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident data, establish priorities, and coordinate EMS resources per approved protocols.

Responsibilities include receiving illness/injury calls, confirming locations and access, asking standardized questions, and guiding responders with protocol-based instructions while documenting actions and participating in quality reviews.