EMS Dispatcher: Critical 911 Communications Specialist

County Emergency Communications; Greenville Junction (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Greenville Junction, ME seeks Emergency Medical Dispatchers to handle urgent medical assistance calls, verify locations, and coordinate responses according to dispatch protocols.

Responsibilities include gathering patient data, prioritizing responses, providing pre-arrival instructions, and maintaining documentation while complying with medical oversight and CPR requirements.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universally required; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Greenville Junction, ME seeks Emergency Medical Dispatchers to handle urgent medical assistance calls, verify locations, and coordinate responses according to dispatch protocols.

Responsibilities include gathering patient data, prioritizing responses, providing pre-arrival instructions, and maintaining documentation while complying with medical oversight and CPR requirements.