Emergency Medical Dispatcher — 24/7 Critical Dispatch

County Emergency Communications; Portland (ME); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in South Freeport, ME seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate responses. The role involves validating locations, obtaining caller information, and applying approved protocols to guide responders.

Positions may include overnight shifts and overtime; training and certification requirements vary by vacancy and employer oversight. Join a team focused on rapid, protocol-driven EMS coordination.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; EMT/paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in South Freeport, ME seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate responses. The role involves validating locations, obtaining caller information, and applying approved protocols to guide responders.

Positions may include overnight shifts and overtime; training and certification requirements vary by vacancy and employer oversight. Join a team focused on rapid, protocol-driven EMS coordination.