EMS Dispatcher - 24/7 Life-Saving Calls

Emergency Telecommunicator Services; Marlow (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Marlow, NH seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate EMS resources. You will gather patient and incident information, confirm locations, and establish response priorities in line with approved protocols.

Responsibilities include providing protocol-based instructions, relay of scene details to responders, and documentation with quality-review participation. A valid EMD certification and CPR training are recommended.

Qualifications

• High school diploma or equivalent required or sponsored training.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

Job description

Emergency Telecommunicator Services in Marlow, NH seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate EMS resources. You will gather patient and incident information, confirm locations, and establish response priorities in line with approved protocols.

Responsibilities include providing protocol-based instructions, relay of scene details to responders, and documentation with quality-review participation. A valid EMD certification and CPR training are recommended.