Emergency Medical Dispatcher - Save Lives, 24/7

County Emergency Communications; Weare (NH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Weare, NH seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical information, and coordinate EMS resources per protocol.

The role involves high-stakes decision-making, shift work including nights and overtime, and ongoing training in medical dispatch protocols. A high school diploma or equivalent is commonly required, with CPR and EMD certifications often needed. Amercian Red Cross or similar training may be beneficial.

Qualifications

• High school diploma or equivalent required or preferred.
• CPR certification may be required or pursued.
• EMD certification may be required by vacancy.
• Experience with dispatch protocols is beneficial.

Responsibilities

• Receive calls involving illness, injury or medical emergencies.
• Confirm location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources.
• Provide protocol-based instructions within qualifications.
• Relay information and scene hazards to responders.
• Document call processing and assist in quality reviews.

Skills

Communication skills

Calm under pressure

Multitasking

Team coordination

Education

High school diploma or equivalent

EMD certification preferred

CPR certification

Tools

Emergency dispatch software

Job description

County Emergency Communications in Weare, NH seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical information, and coordinate EMS resources per protocol.

The role involves high-stakes decision-making, shift work including nights and overtime, and ongoing training in medical dispatch protocols. A high school diploma or equivalent is commonly required, with CPR and EMD certifications often needed. Amercian Red Cross or similar training may be beneficial.