EMS Dispatcher — 24/7 Critical Care Communications

911 Emergency Communications; Nashua (MT); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance (EAP)

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Nashua, MT seeks Emergency Medical Dispatchers to handle urgent medical calls, collect patient details, and coordinate ambulance resources. You will follow approved protocols and support responders in real time.

Requirements include a high school diploma or equivalent and CPR certification; EMS training or sponsorship may be provided. EMT or paramedic credentials are not universal requirements for this role.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMD certification preferred or required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Active listening

Data entry

Call triage

Education

High school diploma or equivalent

EMD certification

CPR certification

Tools

Medical dispatch system

Job description

911 Emergency Communications in Nashua, MT seeks Emergency Medical Dispatchers to handle urgent medical calls, collect patient details, and coordinate ambulance resources. You will follow approved protocols and support responders in real time.

Requirements include a high school diploma or equivalent and CPR certification; EMS training or sponsorship may be provided. EMT or paramedic credentials are not universal requirements for this role.