Emergency Medical Dispatcher: 24/7 Life-Saving Ops

Emergency Telecommunicator Services; East Wakefield (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in East Wakefield, NH seeks dedicated Emergency Medical Dispatchers to support urgent medical calls. You will validate location details, prioritize responses, and coordinate ambulance resources according to established protocols.

Responsibilities include guiding callers, documenting information, and applying dispatcher procedures to ensure timely, safe care. Prior experience with EMS communications is preferred; certifications and training opportunities may be

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalency

CPR certification

Emergency Medical Dispatcher (EMD) certification

Job description

Emergency Telecommunicator Services in East Wakefield, NH seeks dedicated Emergency Medical Dispatchers to support urgent medical calls. You will validate location details, prioritize responses, and coordinate ambulance resources according to established protocols.

Responsibilities include guiding callers, documenting information, and applying dispatcher procedures to ensure timely, safe care. Prior experience with EMS communications is preferred; certifications and training opportunities may be