EMS Dispatcher — 24/7 Critical Medical Communications

911 Emergency Communications; Live Oak (FL); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Suwannee, FL seeks an Emergency Medical Dispatcher. Duties include receiving and triaging medical calls, confirming location and details, and coordinating ambulance resources according to approved protocols.

The role requires a high school diploma and may require CPR certification; EMT/paramedic credentials are not universally required. Training may be sponsored, and overtime may be involved.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Suwannee, FL seeks an Emergency Medical Dispatcher. Duties include receiving and triaging medical calls, confirming location and details, and coordinating ambulance resources according to approved protocols.

The role requires a high school diploma and may require CPR certification; EMT/paramedic credentials are not universally required. Training may be sponsored, and overtime may be involved.