EMS Dispatcher — 24/7 Critical Care & Resource Coordination

911 Emergency Communications; Silver Lake (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Shift premiums

Job summary

911 Emergency Communications seeks Emergency Medical Dispatchers to join an on-site team in Silver Lake, Oregon. Dispatchers gather patient data, establish priorities, and coordinate emergency resources using approved protocols.

Roles may include providing pre-arrival instructions and ongoing communication with responders. The position may require CPR certification and sponsored training, with agency-specific qualifications applying.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications seeks Emergency Medical Dispatchers to join an on-site team in Silver Lake, Oregon. Dispatchers gather patient data, establish priorities, and coordinate emergency resources using approved protocols.

Roles may include providing pre-arrival instructions and ongoing communication with responders. The position may require CPR certification and sponsored training, with agency-specific qualifications applying.