Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Otis (OR); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for Otis, Oregon. The role focuses on receiving calls, confirming locations, and determining response priorities using approved dispatch protocols.

This position may require CPR certification and completion of employer-sponsored training; EMT or paramedic credentials are not universally required. The employer outlines continuous operation with potential overnight shifts and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Call handling

Attention to detail

Communication skills

Education

High school diploma or GED

EMD certification (preferred)

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for Otis, Oregon. The role focuses on receiving calls, confirming locations, and determining response priorities using approved dispatch protocols.

This position may require CPR certification and completion of employer-sponsored training; EMT or paramedic credentials are not universally required. The employer outlines continuous operation with potential overnight shifts and overtime.