Emergency Medical Dispatcher — Critical Care Dispatch

911 Emergency Communications; Lakeside (OR); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Lakeside, OR is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate EMS resources. You will gather patient data, determine priorities, and provide protocol-based instructions to callers.

Responsibilities include relaying information to responders, documenting calls, and participating in quality reviews. A high school diploma is commonly required; CPR certification and vacancy-specific credentials may be needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Lakeside, OR is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate EMS resources. You will gather patient data, determine priorities, and provide protocol-based instructions to callers.

Responsibilities include relaying information to responders, documenting calls, and participating in quality reviews. A high school diploma is commonly required; CPR certification and vacancy-specific credentials may be needed.