24/7 Emergency Medical Dispatcher — Critical Care & Coordination

County Emergency Communications; Unity (OR); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Unity, Oregon seeks Emergency Medical Dispatchers to support urgent medical calls. Dispatchers gather patient and incident information, establish priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include handling calls, providing pre-arrival instructions when appropriate, and maintaining accurate documentation while complying with medical oversight and training requirements.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Employer may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (may be required)

Job description

County Emergency Communications in Unity, Oregon seeks Emergency Medical Dispatchers to support urgent medical calls. Dispatchers gather patient and incident information, establish priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include handling calls, providing pre-arrival instructions when appropriate, and maintaining accurate documentation while complying with medical oversight and training requirements.